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Appendix I: Videoconference Interviews

With law firms becoming more dynamic and embracing new technology, the videoconference interview is becoming increasingly popular. Law firms recognize that the videoconference interview displays a cutting-edge technological aspect that is appealing to many candidates and saves the firm time and money. While we have not seen videoconference interviews used for lower level administrative staff, it is not uncommon for senior administrators and IT personnel being recruited from out of town to be asked to undergo a video interview.

In addition to the economic reasons, there are several other advantages to videoconferencing. Most importantly, your actual and apparent comfort level will be much higher with videoconferencing. Since you did not just get off a plane after a three-hour flight, you do not have to be concerned about your clothing looking clean and pressed. Similarly, you will look and feel fresh and rested. Plane delays, cancellations, and rush hour traffic will not be a consideration for either party. This advantage alone is an enormous benefit to both you and the firm. Another advantage exists for the circumspect job seeker. If you are looking for a new job on the sly, videoconferencing will allow you to interview in another part of the world during your lunch hour. A round of interviews with different partners and hiring associates can be compressed into one videoconference interview, and there will be a more efficient use of everyone's time. The final advantage of videoconferencing lies in the atmosphere and locale of the interview. All parties will be on neutral ground, and intimidation and "home court advantage" will not exist. This eliminates one of the largest factors of nervousness in interviews today.

The single largest disadvantage of the videoconference interview is the palpable lack of your physical presence at the interview. You are judged by your mannerisms, your body language, and your overall physical appearance during a traditional interview, and videoconferencing is a poor way to send a good, strong physical message to your future employer. However, if the firm requests a videoconference interview, here are several hints to help you succeed:

You are not alone in the room.
Many people forget that videoconferencing is interactive. You can see and hear everything that occurs at the firm, and vice versa. It is very easy to feel like you are watching television, but you must remember that this TV can see and hear you too. With that in mind, be very careful not to yawn, look around the room, pick your nose, or do anything that you would not do in a physical interview. Keep shuffling and moving to a minimum, and try to avoid making any ambient noise.
Technology is not perfect, but you can use it to your advantage.
Look at the camera while you are talking and listening. If you are making eye contact with the interviewer on the screen, you will look like you are looking down at the floor. Videoconferencing is done over a phone line, and there will likely be some degree of lag. To avoid overlapping your words with the firm's, pause frequently so that the interviewer can interject without interrupting. Avoid very brief responses because the interviewer may not even receive them. Finally, speak clearly and slowly in your normal tone of voice. You will likely have a microphone clipped to your lapel, and you do not need to shout. Since the effect of your body language has been minimized, gestures, eye contact, and facial movements are even more essential. Use visual and aural cues to gauge the conversation, as well.
The camera is a master of manipulation and disguise.
Cameras tend to bleach colors when transmitting. As a result, you will look paler than normal. Women may find it useful to wear a heavier layer of makeup than normal, and men may want to consider some light makeup to keep their natural color visible to the interviewer. The same concept is true for your clothes. Avoid anything that is a solid white or other bright color, or with a detailed bright pattern. Bright and flashy jewelry will only serve to distract and should be left at home. The best clothing for videoconferencing is neutral, untextured clothing, such as medium blue to pastel colors with a medium to dark jacket.
Actors can take hours before being ready for the camera.
Get there early, because you will have to be wired properly, seated comfortably, and positioned correctly in front of the camera. With most setups, you will be able to see yourself on a side monitor. Use this image to adjust the camera's position, e.g., if you want to be visible only from the shoulders up, or if you want to be framed from the waist up.

If you use these tips during your videoconference interview, you will discover that you will come across more natural, attentive, and endearing than interviewees who assume that this is just like any other physical interview. A few tips and tricks can give you the upper hand over any competitor.

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